Objectives

Sustainably safe

Nothing is more important to us than the safety of our people, processes and the environment in which we operate.  It is a core objective to promote employee health and wellbeing, take conscious steps to continually reduce our risk profile, comply with all applicable legal and regulatory requirements, improve our environmental performance and be a good neighbour to our local communities.

Sustainably safe and reliable

Sustainably reliable

Keeping our units running and fully meeting demand from our customers are critical.  We aim for world class reliability, ensuring robust and visible integrity operating windows and maintaining attention to detail to get the job done right every time. 

Sustainably profitable

We rigorously optimise our single train refinery configuration to deliver improved yields, increase energy efficiency to minimise fuel and other losses and generate the cash to fund future margin improvement and capex investments.

Sustainably growing

An entrepreneurial spirit and commitment to innovation gives us the flexibility to pursue business opportunities.  Our entry into the UK petrol retail market is a strong statement of our ambition to expand the business beyond that of a pure play refiner.

A motivated and skilled workforce

We are proud of our highly skilled and loyal workforce and a workplace culture that respects and values all individuals.  Continual learning and development opportunities are available to help employees achieve their potential.  We are committed to ensuring effective two way communication processes lead to continuous improvement in our business performance. 

Loyal customers

Delighting our customers by continuously improving our service levels, meeting their needs for 100% availability of high quality products and delivering beyond their expectations is the key to our continued success.